We aim to process orders placed before 8 AM CET (GMT+1) within 24 hours.
Orders placed after 8 AM CET (GMT+1) will be processed the next working day (excluding weekends).
When a dispatch date has been listed for a product, the date is estimated and can vary from time to time based on unforeseen circumstances.
Should we unexpectedly have larger order volumes, the processing time may be delayed.
Please contact Customer Service for exact timeframes. Once your order has been shipped, you will receive an email with the tracking information for your parcel.
*This excludes US orders, which may take up to 48 hours to be processed.